dt88 Privacy Policy

Effective Date: January 1, 2026

At dt88, we are committed to protecting the privacy and security of every player who visits or registers on our platform. This Privacy Policy explains in clear, plain language exactly what personal information dt88 collects, why we collect it, how we use and store it, and what rights you hold over your own data. By using the dt88 platform — whether you are browsing from Dhaka, Chittagong, Sylhet, or anywhere else in Bangladesh — you agree to the practices described in this document.

We encourage you to read this policy carefully alongside our Terms & Conditions and Responsible Gaming guidelines. If you have questions about how your data is handled at any time, our 24/7 customer support team is available to assist you promptly.

1. Information We Collect

dt88 collects personal information when you register an account, make deposits or withdrawals, contact support, or interact with the platform. The categories of data we collect include:

• Identity data: full name, date of birth, and a government-issued identification number where required for account verification.
• Contact data: email address, phone number, and city of residence (e.g., Dhaka, Chittagong, Rajshahi, Khulna, Sylhet, Barisal).
• Financial data: deposit amounts, withdrawal requests, payment method identifiers (e.g., bKash mobile number, Nagad account reference, Rocket or Upay wallet ID). We do not store full bKash or Nagad PINs.
• Technical data: IP address, browser type, operating system, device model, session duration, and clickstream data collected automatically when you use the site.
• Interaction data: game session records, betting history, bonus claims, support ticket content, and any communications you send to our team.

2. How We Use Your Information

The data dt88 collects is used for specific, legitimate purposes directly related to running a secure and fair gaming platform. We do not use your data for any purpose beyond what is listed below:

• Account creation and authentication: to register your account, verify your identity, and keep your login credentials secure.
• Payment processing: to process bKash, Nagad, Rocket, Upay, Visa, and Mastercard deposits and withdrawals accurately and promptly.
• Platform improvement: to analyse aggregated, anonymised usage patterns so we can enhance game performance, site navigation, and customer experience across Bangladesh.
• Responsible gaming compliance: to monitor for problem gambling indicators, apply voluntary or mandatory deposit and time limits, and enforce the 21+ age restriction.
• Communications: to send you account notifications, transaction confirmations, promotional updates (only if you opted in), and security alerts about your account activity.

3. Payment Data and Financial Security

dt88 processes payments via Bangladesh's most widely used mobile financial services — bKash, Nagad, Rocket, and Upay — as well as international card networks including Visa and Mastercard. All payment transactions are processed over encrypted channels. We retain only the minimum necessary reference data (e.g., the last four digits of a card number or a tokenised mobile wallet reference) required to match a transaction to your account.

Full payment credentials — including complete card numbers, mobile banking PINs, and one-time passwords (OTPs) — are never stored by dt88. If you are ever asked to share such credentials outside of your bank's official interface, please report it to us immediately as it may indicate a phishing attempt.

4. Cookies and Tracking Technologies

dt88 uses cookies and similar tracking technologies to deliver a seamless, personalised experience. Cookies are small text files stored on your device that help us recognise you between sessions. We use three categories of cookies:

• Strictly necessary cookies: these are essential for the platform to function. They manage your login session, maintain security tokens, and ensure your basket and game state persist while you play.
• Performance cookies: these collect anonymised data about how visitors navigate the site — which pages load slowly, which games are most popular — so we can optimise site performance for Bangladesh users.
• Preference cookies: these remember your selected language, currency display, and notification settings so you do not have to reconfigure them every time you visit.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling strictly necessary cookies may prevent some features of dt88 from functioning correctly.

5. Data Sharing and Third Parties

dt88 does not sell your personal data. We share limited, necessary information only with the following categories of trusted partners, under strict confidentiality obligations:

• Payment processors: bKash, Nagad, Rocket, Upay, and card networks receive only the transaction-specific data needed to execute and confirm your payment. No additional personal or profile data is shared with these providers.
• Game and technology providers: providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Spribe may receive session-level technical data (e.g., player session token, game round identifiers) strictly to operate game functionality and fair-play audits.
• Legal and regulatory authorities: if required by applicable law, a court order, or a regulatory directive, dt88 may disclose personal data to the appropriate authority. We will only disclose the minimum information legally required and, where permitted, will notify you of such disclosure.

6. Data Security Measures

dt88 applies a multi-layered security architecture to protect your personal data. All data at rest is stored in encrypted database systems. All data in transit is protected by TLS 1.2 or higher. Access to personal data within our systems is restricted to authorised personnel only, on a strict need-to-know basis, with audit trails maintained for every access event.

Despite these measures, no system is completely immune to security threats. If you suspect that your dt88 account has been compromised or that you have been a victim of phishing, please contact our support team immediately. We maintain an incident response protocol that allows us to act within hours of a verified security event.

7. Your Rights Over Your Personal Data

dt88 respects your right to control the personal information we hold about you. As a registered player, you are entitled to exercise the following rights at any time by contacting our data team:

• Right of access: you may request a full copy of all personal data dt88 holds about you, including transaction history and communication records.
• Right of rectification: if any personal data we hold is inaccurate or incomplete, you may ask us to correct or update it promptly.
• Right of erasure: you may request deletion of your personal data. We will process erasure requests subject to legal retention obligations (e.g., financial regulations may require us to retain certain transaction records for a defined period).
• Right to restrict processing: you may ask us to pause certain uses of your data — for example, to stop receiving promotional communications — without closing your account entirely.

To exercise any of the above rights, please write to us at [email protected] with the subject line "Data Rights Request" and your registered account email address. We aim to respond to all verified data rights requests within 14 business days.

8. Data Retention

dt88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected. Account data is retained for the duration your account remains active. Upon account closure, we will delete or anonymise personal profile data within 90 days, except where we are required to retain specific records by applicable financial, anti-money-laundering, or fraud-prevention regulations. Anonymised, aggregated analytics data that cannot be linked to any individual may be retained indefinitely for platform improvement purposes.

9. Age Restriction — 21+ Only

dt88 is strictly a 21+ platform. We do not knowingly collect personal data from individuals under the age of 21. During registration, players are required to confirm that they are at least 21 years of age. If we become aware that a user under 21 has provided personal data, we will immediately suspend the account and delete the associated data. If you believe a minor has registered on our platform, please notify us at once via our support channels. We take our responsibilities regarding underage gambling extremely seriously and apply rigorous age-verification checks.

10. Changes to This Privacy Policy

dt88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of the dt88 platform after any such changes constitutes your acceptance of the revised policy.

We recommend bookmarking this page and reviewing it periodically, particularly if you are a regular player on the dt88 platform. Previous versions of this policy are available upon request by contacting our support team.

11. Contact and Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way dt88 handles your personal data, please contact our dedicated data and privacy team. We are committed to resolving all privacy enquiries fairly, transparently, and within a reasonable timeframe.

Email: [email protected] — available 24/7. Our support team responds to privacy-related queries within 2 business days. For urgent security concerns, please mark your email subject line as "URGENT: Privacy" and we will prioritise your case.

Last updated: January 1, 2026

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